News & Advice

When hiring a gas engineer, it’s critical to ensure that you’re choosing a professional who is not only competent but also complies with legal and safety standards. Here are six key things to look for:

1. Gas Safe Registration:
2. Qualifications and Experience:
3. Reputation and Reviews:
4. Insurance:
5. Clear Quotation:
6. Professionalism and Customer Service:

1. Gas Safe Registration

The most important consideration. In the UK, all gas engineers must be on the Gas Safe Register, the official list of gas engineers who are registered to work safely and legally on boilers, cookers, fires, and all other gas appliances. Always ask to see their Gas Safe ID card before allowing them to start any gas work.

2. Qualifications and Experience:

Look for a gas engineer with a solid background and qualifications specific to the work you need. This could include certifications from relevant training courses or apprenticeships in gas engineering. Experience is also crucial, as a more seasoned engineer will likely have encountered and solved a wider range of issues.

3. Reputation and Reviews:

Research the engineer or their company online. Look for reviews and testimonials from previous customers to gauge their reputation.

4. Insurance:

Ensure that the gas engineer has public liability insurance. This protects you and your property in case of any accidents or damage that could occur while they are working. Don’t hesitate to ask for evidence of their insurance.

5. Clear quotation:

A reputable engineer will provide a clear and detailed quote before commencing any work. This quote should outline the cost of labour and materials, any call-out charges, and VAT. Transparency in pricing is crucial to avoid any unexpected costs.

6. Professionalism and Customer Service

The manner in which a gas engineer interacts with you can also be telling. They should be willing to explain what needs to be done and answer any questions you may have. Good communication, punctuality, and respect for your home (such as cleaning up after the job) are all signs of professionalism.

By ensuring your gas engineer meets these six criteria, you can feel more confident in their ability to perform the work safely, legally, and to a high standard. Always take the time to verify their credentials and don’t be afraid to ask questions. Your safety and satisfaction are paramount.

Fixed Heating’s registration number on Gas Safe is 655060. Here you will be able to find all of our engineers, the services we are qualified to offer. Upon request, we are happy to show our insurance certification and have an abundance of customers recommending us to their friends, neighbours and family. If you need some help, you can call us on 01562 270260 or 07792784576, or email us at admin@fixedheating.co.uk.

We are caravan specialists; all of our engineers are LPG qualified and we cover Hereford, Worcestershire and surrounding areas.